Janett
We are two nature lovers and would love to share our peaceful retreat.
Rating
4.3 (4)
Received reviews
Recieved as host (4)
My girlfriend and I stayed at the campsite from Thursday evening through Sunday morning. We had booked the campsite, including use of the restrooms, through the platform. We arranged for electricity on-site and paid for it afterward, since we had a refrigerator with us. Upon our arrival, we were greeted warmly and shown around. We really liked the campsite itself: the view was very idyllic, we had plenty of peace and quiet, and we generally felt very comfortable there. We also found the owner’s partner to be very friendly. They also helped us out with a minor organizational issue in a straightforward manner, which we really appreciated. Unfortunately, there were several situations during our stay that dampened our initially positive impression. In particular, we found the written communication to be, at times, very terse and unaccommodating, which made us feel, over time, more tolerated than truly welcome. On Saturday evening, we suddenly couldn’t use the bathroom that had been made available to us because the front door was locked. Since the bathroom is located on the ground floor of the house, we had to go through that door to get in. Although my girlfriend knocked and someone was clearly inside the house, no one opened the door. The next morning, I therefore sent a message describing the situation and asking that we be granted access to the bathroom again. The only response was a simple “Yeah,” with no further explanation or apology. The additional electricity we had booked was also no longer available in the meantime. Unfortunately, we only noticed this when our refrigerator stopped working and moisture had already accumulated inside it. After we let them know, the power was turned back on. So the problem was fixed, but there was no brief explanation or apology regarding it. The handling of the additional payment for the electricity was also somewhat irritating. Due to the very poor internet connection on site, the bank transfer hadn’t gone through at first. Once we were back home, I wrote right away to say that we now had a connection again and that I had just transferred the amount. The initial response was understanding, with the note that “back there, at least, they get a break from all the technology.” The next morning, however, we received a message telling us to “settle our bill” and that paying in cash “would apparently have been better after all.” Since the payment had already been made by that point—and we’d informed them of this the night before—we found this message unnecessarily accusatory. I then double-checked and explained that the amount had already been paid. We received no further response or apology after that. Of course, misunderstandings or oversights can happen. Even if a door had been accidentally locked or an electrical outlet unplugged, that wouldn’t have been a major problem for us. What we felt was missing, however, was at least a brief apology after we’d pointed out the respective situations. Since the personal interaction was generally friendly, we found this particularly disappointing. Overall, however, the communication left such a negative impression on us that we would not return, and unfortunately, we cannot recommend this campsite to others either.
This place was pure relaxation! The camp’s location is great (starry skies included). The hosts are very nice. Every evening, we had a visit from a hedgehog. For me, it’s a prime example of what a backcountry camp should be like.
