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Terms and Conditions – California Experiences

1. Organizer and Role of Hinterland

The California Experiences (hereinafter “Experiences”) are carried out under the sole responsibility of the respective hosts (hereinafter “Providers”). The contract for the execution of the Experience is concluded directly and exclusively between the Participant and the Provider.

Hinterland Camp (hereinafter “Hinterland”) acts exclusively as a booking platform.

Volkswagen Commercial Vehicles (VWN) is a cooperation partner of the campaign, but is neither the organizer nor a contractual partner of the Experiences or the contracts concluded between the Provider and the Participant.

2. Eligibility

Eligible participants are persons of legal age who:

  • have a user account with Hinterland and
  • are a member of the California Club of Volkswagen Commercial Vehicles. Only one code can be issued per California Club member. Only one free Experience can be redeemed per Hinterland user account.

Hinterland has no influence on code generation within the California Club and is not liable for technical errors or the unavailability of third-party systems (VWN).

3. Promotional Period and Availability

The campaign runs from May 1, 2026, to September 30, 2026.

  • The booking and the redemption of the code must take place within this period.
  • A total of 400 free Experiences are available. Allocation is based on the “first come, first served” principle. As soon as the quota is exhausted, the possibility of code redemption expires, even if the promotional period has not yet ended.
  • Possession of a code does not constitute a legal entitlement to an available Experience. The only decisive factor is the successful completion of the booking in the Hinterland system.

4. Scope of Services and Free of Charge

  • The Experience can only be booked as an additional and voluntary service within the scope of an existing pitch booking with the respective Provider and does not constitute an independent contractual subject.
  • A prerequisite is the booking of at least one overnight stay at the respective Hinterland pitch.
  • The content and details of the Experiences are provided exclusively by the Provider; Hinterland assumes no guarantee for the correctness, completeness, or suitability of this information and is not obliged to pre-examine this information.
  • The Participant is responsible for fulfilling any prerequisites required by the Provider (e.g., driver's license, fitness).
  • There is no right of withdrawal, as the service involves leisure activities on a specific date (§ 312g para. 2 No. 9 BGB – German Civil Code).

5. Code, Redemption, and Use

  • The personal Experience code is provided via the California Club.
  • The code is personal, non-transferable, and can only be used once.
  • The code must be entered during the booking process at Hinterland.
  • Combination with other discounts, vouchers, or promotions is excluded.
  • A cash payout is not possible.

6. No Entitlement to Execution

  • Experiences can only be booked subject to their respective availability.
  • If a period is fully booked or blocked by the Provider, there is no entitlement to redemption.

7. Cancellation and Expiration

  • The cancellation conditions for the pitch booking apply.
  • In the event of cancellation of the booking, non-attendance ("No-Show"), or partial cancellation, the code expires without replacement. Reactivation or cash payout is excluded.
  • Regardless of the cancellation time, the code can only be used once.

8. Execution, Changes, and Risk of Failure

  • The execution is the sole responsibility of the Provider.
  • The Provider may adjust or cancel the Experience for objective reasons (e.g., weather, safety, illness).
  • Since the Experience is a free-of-charge additional service that is expressly not part of the pitch booking and merely represents a free bonus, its cancellation or change does not entitle the Participant to free cancellation of the pitch booking, a reduction of the rental price, compensation for damages, or any other replacement service from Hinterland or the Provider. The cessation of the basis of the contract (Wegfall der Geschäftsgrundlage) according to § 313 BGB is excluded, insofar as legally permissible.

9. Exclusion of Liability

  • Participation is at the Participant’s own risk and responsibility. The Participant is responsible for meeting any health requirements.
  • Hinterland is not liable for the proper execution of the Experience or for breaches of duty that lie within the Provider's sphere (e.g., inadequate equipment, breach of site safety obligations).
  • Hinterland is fully liable for damages resulting from injury to life, body, or health, as well as in cases of intent or gross negligence.
  • In the event of slightly negligent breach of essential contractual obligations (cardinal obligations), liability is limited to the contract-typical, foreseeable damage. Otherwise, Hinterland's liability is excluded.
  • The respective Provider is solely liable for damages resulting from the execution of the Experience.
  • Hinterland is not liable for technical faults, system failures, or errors in code validation, provided these are not due to intent or gross negligence on the part of Hinterland. This applies in particular to failures of external systems (e.g., the California Club of VWN) that are outside of Hinterland's sphere of influence. In the event of slightly negligently caused system malfunctions that affect essential contractual obligations, liability is limited to the contract-typical, foreseeable damage.

10. Misuse

In the event of misuse (multiple use, code transfer, false information), Hinterland reserves the right to cancel bookings, exclude users from the campaign, and permanently deactivate user accounts.

11. Relationship to Other Terms

The General Terms and Conditions (AGB) of Hinterland apply supplementary. In case of contradictions, these campaign-specific Terms and Conditions shall prevail.

12. Data Protection

No exchange of personal data between Hinterland and VWN takes place within the scope of this campaign. In all other respects, the respective data protection declarations of the parties involved apply.

13. Final Provisions

The law of the Federal Republic of Germany applies. The place of jurisdiction is Hamburg, insofar as legally permissible.

A cash payout or transfer of services is excluded. Should individual provisions be ineffective, the validity of the remaining provisions remains unaffected.